Accessible Prado Museum
Yes, the Prado Museum is fully accessible: lifts and ramps connect all floors, there are adapted toilets, and it lends wheelchairs and strollers free of charge at the cloakroom (first come, first served). It offers priority access without queueing at ticket desks 1 and 2.
Getting around inside the museum
Exploring the collection is comfortable for people with reduced mobility:
- Lifts and ramps connect all the museum's floors, so you can move between levels without stairs.
- Adapted toilets distributed throughout the building.
- Spacious rooms and step-free routes across most of the permanent collection.
Wheelchairs and strollers on loan
The museum lends wheelchairs and strollers free of charge. They are requested at the cloakroom, on a first-come, first-served basis and subject to availability. There's no need to reserve them, but on busy days it's worth arriving early to make sure you get one.
Priority access without queueing
People with reduced mobility and their companions have priority access without queueing at ticket desks 1 and 2. Even so, having your ticket already booked speeds up entry even further and avoids unnecessary waits at the box office.
Accessible parking
The Prado has accessible parking spaces. As they are limited, it's worth reserving them in advance. Combined with priority access and the wheelchair loan, it makes the visit comfortable from start to finish.
| Lifts and ramps | Connect all floors |
|---|---|
| Adapted toilets | Yes, throughout the museum |
| Wheelchairs and strollers | Free loan at the cloakroom (first come, first served) |
| Priority access | No queue at ticket desks 1 and 2 |
| Accessible parking | Yes, limited spaces (reserve in advance) |
Last updated: June 2026. Accessibility services may change; confirm them before your visit if you need specific assistance.
Book your ticket in advance
Arrive with your ticket ready and make the most of priority access without queueing at ticket desks 1 and 2.
Buy skip-the-line ticket (from €18) →⏳ Time-slot places are limited. Lock in your time · free cancellation.
Frequently asked questions
Is it wheelchair accessible?
Yes. Lifts and ramps connect all floors, there are adapted toilets and wheelchairs are lent free at the cloakroom.
Does the Prado lend wheelchairs?
Yes, free of charge at the cloakroom, first come, first served and subject to availability. It also lends strollers.
Is there priority access?
Yes, without queueing at ticket desks 1 and 2 for people with reduced mobility and their companions.
Is there accessible parking?
Yes, with limited spaces. It's worth reserving them in advance.
